Returns & Exchanges
At UK Drug Testing, we want you to be completely satisfied with your purchase; if you are not, you can return unworn items in their original condition within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a return authorization.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products show no signs of wear or washing.
- 3.Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location, making sure to keep your tracking receipt.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days back to your original payment method.